Working process
SOBHA Realty has introduced a specialized work from home program to efficiently manage and streamline our property request operations. The main role of our online team is to monitor and accept pending property requests in real time. These requests are placed by customers but have not yet been confirmed by our on ground merchants due to high workloads or limited availability.
In the real estate business, timing is everything. If property requests remain unaccepted for too long, customers may cancel their orders, resulting in lost revenue, dissatisfied clients, and a negative impact on the company’s reputation. By having a dedicated online workforce, we ensure that no request goes unattended, maintaining seamless operations and high customer satisfaction.
The process is simple yet highly effective. Our online workers keep track of incoming requests through our system and respond immediately to secure them before they are cancelled. Once the request is accepted, it is processed and later transferred to an available merchant to handle the next steps. This fast response system prevents cancellations, boosts customer trust, and enhances SOBHA Realty’s reputation for reliability and professionalism.
In return for their service, online workers receive a commission for every successfully accepted property request. This performance-based model benefits both the company and the workers. Unlike traditional employment, this approach saves the company from fixed expenses such as office space, salaries, and utility costs, allowing more resources to be invested back into growth and innovation. Because of these savings, SOBHA Realty is able to offer higher commissions, ensuring our online team is well-compensated for their dedication and quick action.
This collaborative structure not only increases sales and reduces cancellations but also helps the company maintain a strong position in a competitive real estate market. By combining advanced technology with a flexible, remote workforce, SOBHA Realty continues to build a legacy of trust, excellence, and exceptional service.